AE Naturals Pvt Ltd
Email: care@aenaturals.com
Phone: +91 8553463261

Cancellation Policy

• Orders can be cancelled within 24 hours of placing the order.
• Once shipped, orders cannot be cancelled.

Refund Policy

We offer refunds under the following conditions:

Eligible Cases

• Damaged or defective product received
• Incorrect product delivered

Non-Eligible Cases

• Change of mind after delivery
• Products used or opened (unless defective)

Refund Process

• Customers must email us at care@aenaturals.com within 48 hours of delivery with:
  • Order ID
  • Images of the product
• After verification, refunds will be processed within 5–7 business days.

Refund Mode

• Refunds will be credited to the original payment method.

Return Policy

• In applicable cases, products must be returned in original packaging.
• Return shipping instructions will be provided by our support team.